TurningPoint5 FAQs

TurningPoint5
What’s new in TurningPoint 5?

In TurningPoint 5, ResultsManager, TurningPoint, and TurningPoint Anywhere have been combined into one easy-to-use product. It includes the following tabs:

Click here to learn more about the difference between TurningPoint 2008 and TurningPoint 5.

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How do I download TP5?

To install TurningPoint 5:

  1. Click the following link: http://www.turningtechnologies.com/responsesystemsupport/downloads. Under New TurningPoint, there are the three options:
    • Mac- No Install Version: This version allows you place the TurningPoint 5 software directly onto a flash or shared drive rather than install on a specific computer. Instead, you can run it from the drive on any computer. This version is for Mac. All information generated (i.e. session files) will be saved on the flash/shared drive. 
    • PC- Install Version: This version is similar to the older versions and installs directly to the computer you will be using. This version is not compatible with Mac.
    • PC- No Install Version: This version allows you place the TurningPoint 5 software directly onto a flash or shared drive rather than install on a specific computer. Instead, you can run it from the drive on any computer. This version is for PC. All information generated (i.e. session files) will be saved on the flash/shared drive.
  2. Once you have selected your version, fill in the requested information. This is only used by the company to verify the person downloading the software.
  3. Follow the directions on the screen for installation. If you chose one of the No Install versions, you will need to unzip the program to make it work. Choose the flash/shared drive as the location for unzipping after clicking on the zip file. Once the file is unzipped, all files must remain within the unzipped folders. They will not work properly if moved to another location.

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Participant Lists
How do I get my roster into TurningPoint?

Note: What was previously referred to as the “roster” is now called the Participant List in TurningPoint 5.

  1. Click on the Manage tab on the Turning Point Dashboard.
  2. Click Participant List and select New from the pull down menu.
  3. From the Connect to Integration pop-up screen, click Integration and select Blackboard from the pull down menu. Enter the Server Address exactly as shown in the figure below. Enter your Username and Password, check the box to Remember this information and click Connect.
  4. In the Import Participant List window, select the course from which you would like to import the participant list and click the Import button.
  5. A window pops up with a message: Turning Point has successfully imported 1 participant list(s). Click OK. You will be able to see the required participant list on your screen and can now add session files.
Now, you can add a session file and manage session data. Click here to learn more about adding session files.

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How can I see a list of students who have not yet registered their clickers?

Once the semester starts, you may want a list of students who have not yet registered their clickers. To view this information:

  1. From the TurningPoint Dashboard, click the Manage tab.
  2. Click Participant List of the course you want to view.
  3. Click Edit Participants.
  4. Click the Device ID(s) column header to sort the column. All those users without a registered device ID will be listed at the top.
  5. Depending on class size, you can print the sorted list, selecting which columns you want to print. If your course is very large, consider taking a screenshot of just the unregistered users. You can then use the list to contact unregistered users and encourage them to register their clickers.

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A student emailed me her new clicker ID. How can I link it to her in TurningPoint?

You can either update your Participant List/roster using the auto update function built in to TP5, or you can manually update using the steps below:

  1. Launch TurningPoint and go into the Manage tab.
  2. Click on the desired participant list.
  3. Click the Results Manager button.
  4. Click on the name of the student to whom you want to link a particular clicker. The row will be highlighted in pink.
  5. In the Information Pane on the right under Participant View, click on Devices to expand.
  6. Click on the plus button in the right pane to add the unregistered device.
  7. In the Assign Device ID window, enter the unregistered device ID of the student and click OK. The unregistered clicker device is linked to the student.

If your class is not very large, you can use the alternate steps below:

  1. In Results Manager, scroll down and click on the device listed in the Unassigned Devices.
  2. Choose the student from the Choose Participant drop-down list.
  3. Click Assign to Participant. The device will disappear from the Unassigned Devices section.

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Some students registered their clickers after I downloaded a roster. What do I do?
  1. Launch Turning Point and click on the Manage tab.
  2. Select the participant list (aka the roster) that you would like to update and click on the Results Manager button at the bottom of the page.
  3. In the Results Manager window, click the Integrations button.
  4. In the Connect to Integration window:
    • Select Blackboard from the Integration pull down menu.
    • Enter the Server Address: https://elearning.uh.edu
    • Enter your CougarNet Username and Password and check the box Remember this Information.
    • Click Connect. Note: If the information is already populated in the window, just enter your Password and click Connect.
  5. The Update with Integration window opens. Check the radio button to Update Participant List and click the Update List button.
  6. Once the Participant List update complete message displays, click the Close button. The participant list will now display the updated information for students and add any newly registered clickers.

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Presentations
How do I create a clicker presentation?
  1. Launch TurningPoint and click PowerPoint Polling.
  2. Click New from the TurningPoint tab ribbon to view menu of pre-defined slides. They are categorized by the type of question e.g. Multiple Choice, True and False, etc. For instance, select Multiple Choice. TurningPoint inserts a vertical slide that contains a question, answer, and a graph region.
  3. Select the question region and type your question text.
  4. Select the answer region and enter the answers. You can enter a maximum of ten answers per slide. (Click anywhere in the white margin space to pull up the bar graphs.)
  5. Set the Answer Value under scoring options in slide preferences window. Select the correct option and TP will automatically label others as Incorrect.
  6. Once you select the correct answer choice, you will notice that the color of the graph colors will change to red and green if the correct/incorrect color scheme has been set.
  7. You can also assign Correct and Incorrect point value in the Slide Preferences window.
  8. Repeat steps 1 to 7 to insert additional slides. NOTE: DO NOT copy this slide and reinsert it in your presentation. Each slide has a unique identifier to allow proper upload of gathered responses. Copying and pasting slides will cause the results to be inaccurate.

Once you have the basics in place, you can reorder slides, apply fonts and color schemes, shrink or expand the graphs, text, and images just as you would in PPT. Be sure to edit all question slides in TurningPoint only. The TurningPoint ribbon should be visible when editing slides.

When you are finished, save as you would any PowerPoint presentation.

Click here for more information about default presentation settings.

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How do I run a clicker session?
  1. Open TurningPoint and select your participant list from those listed in the Participants field. Note: You can also select your Participant List after opening your presentation or choose to run the presentation on Auto and link the session data to the Participant List later in the Manage Tab.
  2. Click PowerPoint polling.
  3. In PowerPoint, click File > Open and find your presentation.
  4. When the presentation opens, you will see the selected Participant List already loaded. Note: If you did not select your presentation in step 1, you can select it now or choose to run the presentation on Auto.
  5. On the TurningPoint ribbon, click Reset > Session.
  6. Click the Slide Show icon or click on the slide show tab on the menu bar and launch the slideshow.
  7. When you reach a question slide, polling will open automatically.
    1. Click to start the timer, if included.
    2. Click to close polling.
    3. Click to display results graph.
    4. Click to display Correct Answer Indicator, if included.
  8. At the end of the session, click Save Session or Save as New Session from the TurningPoint Ribbon. By default, the session will be saved to My Documents> TurningPoint > Sessions.
  9. If you are using the podium computer to present and save, please copy the file from that location to your flash drive.

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I want to change the colors of my graphs.
  1. From the TurningPoint Dashboard, click the Preferences button in the bottom right corner of the window.
  2. Click PowerPoint in the left pane of the Preferences window.
  3. In the right panel, select Charts > Chart Colors. Set the color scheme to Correct/Incorrect if you would like the correct answer bar to be green and the incorrect answer bar red.
  4. Click Apply All to apply this setting to all slides in the presentation.

You can also update these settings from within PowerPoint. With a clicker slide open:

  1. Click the graph section of the slide.
  2. Select the desired chart colors.

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I want to customize my clicker slides.

TurningPoint offers several static and interactive objects you can add to slides. Two useful objects are the Countdown Indicator and Correct Answer Indicators.

Countdown Indicator

This timer provides a visual cue that polling is about to close as it counts down to zero. When the countdown expires, the indicator disappears and polling is automatically closed.

  1. Launch TurningPoint and click PowerPoint Polling.
  2. Click Object on the TurningPoint Ribbon and select Countdown.
  3. Select one of the four different designs.
  4. The indicator is placed on the slide. You can move or resize to better fit the slide.
  5. To change the length of the countdown, click on the number and set it to the desired countdown length.
  6. Click OK.

Correct Answer Indicator

  1. Click Object on the TurningPoint Ribbon and mouse over Correct Answer Indicator.
  2. Select a Correct Answer Indicator.
  3. TP places this indicator on your slide. This indicator will appear after polling is finished and you click to advance the slide.

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Can I use pictures as answers on my clicker slide?

Text-based answer options can be converted to pictures when visual aids would be beneficial to the audience.

Since pictures are being used as answers, the horizontal and offset charts will not align correctly with the answers. It is recommend that a vertical, 3D pie, distributed pie or doughnut chart be used. Short answer, essay and moment to moment slides do not support the Convert to Picture tool.

  1. Create a polling slide. The text in the answer region will be replaced by pictures. Therefore, it is recommended to use descriptive words or phrases in the answer region because this text will be used for the chart labels, reports, extracted question lists and in the session editor. Correct answer indicators need to be inserted on the slide before converting it to a picture slide.

  1. Use PowerPoint’s Insert > Picture menu to insert one picture for each answer choice.
  2. Resize and arrange the pictures so that they are properly displayed on the slide.
  3. To assign the pictures to proper answer choice follow these steps:
    • Ensure that no objects on the slide are selected by clicking outside the slide.
    • Click the picture that corresponds to the first answer choice.
    • Hold down the Control key on the keyboard and click the second picture. Now both the first and second pictures are selected.
  4. Repeat step c for each additional picture until all of the pictures have been selected.
  5. Click Tools on the TurningPoint ribbon and select Convert to Picture.

The pictures are given a label and the text-based answer options are now hidden. The pictures can be resized and arranged as necessary.

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I stopped a presentation before the end. How can I continue without losing all my data?
  1. At the end of the first presentation run, save the session as you normally would.
  2. When you start the second run, launch TurningPoint > PowerPoint Polling.
  3. When PowerPoint opens, click File > Open and select the presentation.
  4. Click Continue.
  5. Select the session you want to continue.
  6. Run the session from the point you stopped at before and save as usual. Note: DO NOT RESET THE SESSION! TurningPoint will start the session with previously saved data and continue adding the new data. The file saved at the end of all runs will contain response data from all sessions.

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Sessions
How do I add a session file?
  1. Open the Manage tab of the Turning Point Dashboard. Download your Participant List if you have not already.
  2. Click on Session > Import to import a session file stored somewhere on your computer.
  3. Browse to find the session file you want to add and click open. Note: You can also open the folder where the session files are stored and double-click on each one to add them to the Manage Tab.
  4. If the presentation was run on Auto, double-click on Auto to expand the menu. You will see the newly added session file.
  5. Drag and drop the session into your Participant List.
  6. Once you are done adding all the session files into your Participant List, select your Participant List and click the Results Manager button located down in the right panel.
  7. Results Manager opens as shown below and shows the columns that you added as session files.

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I have two sections. How can I merge the two session files into one?
  1. Launch TurningPoint and click the Manage tab.
  2. Add session files you want to merge and drag and drop then to your participant list, if necessary.
  3. Click Sessions > Merge.
  4. Check the boxes of the sessions you want to merge.
  5. Select the Merge by Participant radio button.
  6. Click Merge.
  7. Save the Merged session file.
  8. On the Move Merged Session window, click Add to Participant List.
  9. The Merged session is added to the Participant List. You can rename the session and view it in Results Manager.

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How can I allot separate participation and bonus points for a clicker session?

Note: This is for faculty using the Participation and Bonus point system, which rewards students separately for 1) participating in the session and 2) answering correctly.

  1. Launch TurningPoint and click on the Manage tab.
  2. Click Session > Import to add the session file. (The session should have been run on the 1 and 1 point system so that all students who participate, regardless of whether their answer was correct or not, will get 1 point.)
  3. Add the same session file again. You will be prompted to create a copy. Click OK.
  4. If necessary, drag and drop the session files from Auto to the Participant List.
  5. Click the pencil icon to rename one file Participation and the other Bonus.
  6. Click on the session file titled Bonus.
  7. Click Edit Session.
  8. Change the Incorrect Point Value to 0 for all questions.
  9. Click Save and Close.

Your course now reflects points for both participation and bonus points.

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I created a question that was too difficult to answer. I want to exclude the question from being graded.

You can either exclude a question or delete the question all together. In either case, the student will not receive points for the question.

To exclude a question from grading:

  1. Go to the Manage tab of Turning Point Dashboard.
  2. In the left pane, select the session file you want to edit.
  3. Click the Edit Session button in the Session Overview pane. This will open up the Session Viewer window, displaying all the questions, the answer choices, responses received, correct answer, and point values.
  4. Select the question you want to exclude.
  5. Click the Exclude from Grading button.
  6. Click Save and Close.

To delete a question entirely:

  1. Right click on the question you want to delete.
  2. Select Delete. You can delete only one question at a time.
  3. Click Save and Close once done.

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I set a correct answer as incorrect. How can I give my students credit for answering correctly?
  1. Go to the Manage tab of Turning Point Dashboard.
  2. In the left pane, select the session file you want to edit.
  3. Click the Edit Session button in the Session Overview pane. This will open up the Session Viewer window, displaying all the questions, the answer choices, responses received, correct answer, and point values.

From the Session window, you can change an answer choice or points:

  1. Click on the question you want to update. Click on Scoring Options to expand the section, if necessary.
  2. Change point values by typing new values into the box.
  3. Set a new Correct Answer by selecting the ‘correct’ option from the dropdown options. Students’ points will update to reflect this new setting.
  4. Click Save and Close.

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I want to see how a particular student is answering clicker questions and export the results to Excel.

Note: You can follow this process to run a variety of detailed reports.

In the Manage Tab:

  1. Click on the session file you want to work with.
  2. Click Reports.
  3. Select Results by Participant from the drop-down menu in the top right corner of the window. The report will automatically update to show results by participant.
  4. Select Options available for the type of report you are running, as desired.
  5. Click Export > Excel to open the data in Excel.

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How can I compare the results of two questions in TP5?

To compare the results of two questions in TP5:

  1. From the Manage tab, click the session file with the questions you want to compare.
  2. Click the Reports button.
  3. From the report type drop-down list, select Comparative Results.
  4. Under Options, select the questions you want to compare.
  5. The comparison displays in the reports window. You can export or print the results if desired.

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ResponseWare
How do I obtain a ResponseWare session ID?

ResponseWare allows students to participate in clicker sessions using mobile devices that operate on the iOS (Apple), Android, Blackberry, or PalmOS platforms. They will also be able to participate through a web browser.

To use ResponseWare in your class, you will first need to obtain a Session ID. This  Session ID is similar to setting the channel on the receiver and allows students to connect to your session via WiFi. Once created, the Session ID will remain with your account and can be used again throughout the semester.

To obtain a session ID:

  1. Go to https://www.rwpoll.com/Login.aspx and log in with your ResponseWare username and password (this information was emailed to you).
  2. Click on the Reserve or change your session ID link.
  3. Enter a Session ID and click OK. It is recommended you select a session ID of no more than 7 characters.


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How do I configure TP5 for ReponseWare?

ResponseWare allows participants to use mobile devices that operate on the iOS (Apple), Android, Blackberry, or PalmOS platforms during clicker sessions. They will also be able to participate through a web browser. To use ReponseWare, you must first obtain a session ID and then configure TP5 to use the service.

To configure TP5:

  1. Open TP5. In the top right corner of the dashboard, click the ResponseWare: Click to Connect link.
  2. Enter your ResponseWare ID and password (this information was emailed to you when your ResponseWare account was created).
  3. Select the Require Login radio button.
  4. Enter your Session ID. Click here for more information about Session IDs.
  5. Click Login.
  6. Review the Privacy Statement and Terms of Use and click Accept.
  7. Verify the Session ID window displays. Click Close. The Session ID will display in the top right corner of the TP5 Dashboard. NOTE: You will need to click the Click to Connect ResponseWare link before each clicker session to enable the ResponseWare session.



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Results Manager
A device listed in Results Manager is listed as both unassigned and assigned. How can that be changed?

In the instance above, one of the sessions was run before the student registered their clicker. To clear the device from the unassigned device section of Results Manager:

  1. Click in the cell where the session results display.
  2. Chose the Participant from the drop-down list. The list will refresh and the device ID will no longer be listed as unassigned.

Note: You may need to do this multiple times for the same user if several sessions were run before they registered their device.

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My sessions have been run with different PLs. How can I combine them in Results Manager?
  1. From the Manage Tab, download your Participant List.
  2. Add all session files you want to work with. They will be added under the Participant List on which they were run.
  3. Drag and drop the session files into the newly downloaded Participant List.
  4. Delete the additional Participant List(s) to avoid confusion.
  5. Click on the main Participant List and click the Results Manager button. All sessions will display in Results Manager.

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Blackboard Integration
How do students register their devices in Blackboard?

Students can use the attached handout to register their clicker: Clicker_Registration

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How do I set up a link in Blackboard so students can register their clicker devices?

Log in to your Blackboard Learn course and select the course page where you want to add the registration link. It is recommended you add the link to either the Course Content or Course Information page. In the example below, we’ll add the link to the Course Content page.

From the Course Content page:
  1. Click Tools > More Tools > Turning Technologies Registration Tool.
  2. On the Create Link page, Bb Learn names the link Turning Technologies Registration Tool by default. You can rename the link something students will recognize such as Clicker Registration.
  3. In the description, consider adding a message regarding what students should do if they need help. See #3 below for a suggested message.
  4. Click Submit. The registration link now displays on the course page.

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I want to post clicker points to grade book in Blackboard Learn.
  1. Open TurningPoint and click the Manage tab.
  2. Select the Participant List you want to work with.
  3. Click the Results Manager button.
  4. In the Results Manager window, click the Integrations button.
  5. In the Connect to Integration window, enter the necessary information as shown in the image below and click Connect.
  6. Select Export Session and check the box(es) for the the column(s) you want to export. Then click Export.
  7. Click Export again on the warning message that displays.
  8. Click OK on the message informing you the export to Blackboard has been successful.

(Click on the image to enlarge)

You can now log in to Blackboard Learn and verify the points have been uploaded to the Grade Center.

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I want to email a reminder to unregistered students to remind them to register their clickers.

Within your Blackboard Learn course, you can see all users and their device IDs. To email a reminder to students to register their clickers:

  1. Go to Control Panel > Course Tools > Turning Technologies Instructor Registration Tool. In the window, you’ll see a list of all users in the course along with the device ID registered to each student.
  2. Click “Send email to all unregistered students.” A message opens with the names of all students who have not registered a clicker. You can modify the message as needed to include instructions or more information.
  3. Click Submit. An email will be sent to their uh.edu email address.

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I uploaded clicker points to Grade Center, but some points did not upload properly.

If you face a situation where only some students’ points were uploaded to grade center, but others were not, you will need to update your participant list.

  1. Launch Turning Point and click on the Manage tab.
  2. Select the participant list (aka the roster) that you would like to update and click on the Results Manager button at the bottom of the page.
  3. In the Results Manager window, click the Integrations button.
  4. In the Connect to Integration window:
    • Select Blackboard from the Integration pull down menu.
    • Enter the Server Address: https://elearning.uh.edu
    • Enter your CougarNet Username and Password and check the box Remember this Information.
    • Click Connect. Note: If the information is already populated in the window, just enter your Password and click Connect.
  5. The Update with Integration window opens. Check the radio button to Update Participant List and click the Update List button.
  6. Once the Participant List update complete message displays, click the Close button. The participant list will now display the updated information for students and add any newly registered clickers.

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TurningPointAnywhere
How do I create questions for TurningPoint Anywhere?

If you have questions lists created in TurningPoint 2008, you can easily import them into TP5. Click here to learn how to import existing TurningPoint question lists.

To create new questions, you will first set up a question list and then add questions.

Set up the Question List

  1. From the TurningPoint dashboard, click the Content tab.
  2. Click Question List > New.
  3. In the Question List Wizard, enter a Name and optional description.
  4. Click Preferences to expand. Select any additional options. These options will be the default for all questions created in this question list. However, you can make changes to individual questions later as necessary. NOTE: The default Question and Answer font size is 12pt. This displays very small on a projection screen. It is highly recommended you increase this font size to at least 28pt.
  5. Click Save As Preset to save these defaults for future use. You will be prompted to name and save the present.
  6. Click Save.

Add Questions

  1. From the Question List page, click the pencil icon to open a question for editing.
  2. Enter text for the question and all answer choices. NOTE: The text editor includes many features you can incorporate into your questions: hyperlinks, images, formulas, etc.
  3. Determine additional Question, Polling and Scoring options (e.g. add a countdown click, select the correct answer, etc.)
  4. Click the arrow button to advance to the next question.
  5. When you finish creating questions, click Close.
  6. NOTE: From the main question screen, you can drag and drop questions to rearrange the order. You can also choose a different question type, change the number of answer choices and determine additional options.
  7. When all questions and options are set, click Save and Close. The Question List is created and is added to the Content Folder.

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How do I run a clicker session with TurningPoint Anywhere?

BEFORE PRESENTATION

  1. Log in to podium machine OR connect your laptop to the monitor cable on the classroom podium.
  2. Plug the receiver into the USB port. The green light on the receiver will switch on.
  3. Double-click on the TuringPoint icon to launch TurningPoint5.
  4. From the TurningPoint Dashboard, click the Content Tab and create the question list you want to use, if you have not already.
  5. Click on the Polling Tab and select Auto or a participant list in the Participants Section and select the question list in the Content Section.
  6. Click Anywhere Polling from the TurningPoint Dashboard.
  7. Click the settings icon on the TPA interface and click Session > Reset Session.
  8. Ask students to set their channel: Click Go/Ch + Channel # + Go/Ch
  9. When you are ready, click the green Play button to open polling for the first question. Click again when ready to close the poll.
  10. Continue to ask questions throughout the session.

AFTER PRESENTATION

  1. Save the session (Click the settings icon > Session > Save Session) to the default location on the computer/laptop: My Documents > TurningPoint > Sessions.
  2. If using the podium computer, copy the session from Sessions folder to your flash drive. Remember to take the receiver and flash drive back with you.
  3. Log-off the podium computer or unplug the laptop from the podium monitor cable.

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Can I use existing TurningPoint Anywhere Question Lists in TP5?

Yes, you can! No need to recreate the questions. To use existing TPA questions:

  1. Open TurningPoint and click on the Content tab.
  2. Click Question List > Import.
  3. Find the Questions you want to use and click Open.
  4. Click Yes to allow the file to be converted to a new file type.
  5. The Question List is added to the Content area. Click Edit Question List to make any changes to the the questions.
  6. When you are ready to run the session, click the Polling tab, select your question list, and click Anywhere Polling. Run the session as you normally would.

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How do I change the default font of my existing TurningPoint Anywhere questions?

Unfortunately, this feature is not currently working properly in TP5. Instead you can use the following workaround:

  1. Launch TurningPoint and click on the Content tab.
  2. Click Question List > Import.
  3. Find the Question List you want to use and click Open. The Question List is added to the Content tab.
  4. Click on the Polling tab.
  5. Select your Question List.
  6. Click PowerPoint Polling. PowerPoint will open and create slides from your question list. You can change the font of the questions and answers as you would in any PowerPoint presentation.
  7. Click here to learn more about running clicker sessions in PowerPoint.

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I want to compare two questions in TurningPoint Anywhere.

When running a TurningPoint Anywhere session, you can compare the results of two questions to see how a certain group answered or how answers changed over time.

To compare two, questions:

  1. Open and close polling for the two questions you want to compare. Note: You do not need to ask the questions back-to-back.
  2. In the results window of the second question, click the action arrow to expand the question options.
  3. Click the Compare with question drop-down menu and select the question you want to compare.
  4. A graph opens and displays the comparative data.

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